Melissa Durham Isaacs

Melissa Durham Isaacs has a strong background in loyalty and customer marketing. Melissa currently serves as the Director of Loyalty & Insights at Claire's since June 2022. Prior to that, Melissa held multiple roles at DSW, including Director of Loyalty Transformation, Director of CRM and Loyalty, and Senior Manager of Customer Marketing, starting in 2014. Melissa also worked at DSW from 2009 to 2011 as the Customer Marketing Segmentation Lead. With these experiences, Melissa has developed expertise in loyalty programs, customer relationship management, and customer segmentation.

Melissa Durham Isaacs earned their Bachelor's degree from Miami University between 2004 and 2007. No specific field of study was provided.