Kia Hellens

Kia Hellens is a Customer Insights Analyst at Clanmil Housing Group since November 2021, bringing extensive experience in revenue management from previous roles at The Malone and Titanic Hotel Belfast. Prior positions include Revenue & Reservations Manager at The Rathbone Hotel and Reception Manager at Georgian House, showcasing a strong background in hospitality management. Previous experience as Assistant Front Hall Manager at Oxford and Cambridge Club and Assistant Manager at Starwood Hotels & Resorts further highlight expertise in front office operations. Kia's career began with a management trainee role at Le Méridien Etoile and an internship at Procter & Gamble. Kia holds a BA in Modern Languages and Linguistics from Newcastle University and an Aspiring Leader Diploma from the University of Surrey.