Scott K. Wilder has a strong background in customer engagement, growth marketing, and community development. Scott K. is currently serving as the Head of Digital Success at Clari. Prior to that, they held the position of VP of Customer, Partner and Community Growth and Engagement at Base (formerly Crowdvocate), where they focused on leading and innovating in the customer-led growth space. Before that, Scott worked at G2 as a Marketing - Customer Engagement Advisor. Scott also served as the Global Head of Customer Engagement and Community at HubSpot, where they revamped the online community and launched various customer engagement programs. Scott K. was also responsible for launching a new advocacy program and platform. Before this, they worked at Udacity as the Global Head of Growth Marketing, where they drove a 5x increase in website acquisition conversion. Scott has also worked at Coursera as a Growth Marketing/Marketing Operations Consultant and at Adobe as a Product Marketing Consultant. Scott K. has experience in designing and managing community and engagement platforms, as demonstrated by their role as Senior Director at Marketo, where they developed the company's customer and partner platform. Additionally, Scott has worked at Google as a Digital Strategy Leader, where they led the development of a new digital platform and advised on social media strategies. Earlier in their career, they held the position of GM - Ecommerce, Digital Marketing, and Community at Intuit, where they built and maintained the Small Business Community and designed the company's first Small Business ecommerce website.
Scott K. Wilder holds an MBA in Marketing and Information Systems from New York University. Scott K. also obtained a Master's Degree in American Foreign Policy in Asia and International Business from Johns Hopkins School of Advanced International Studies (SAIS). In 2018, they earned a Bachelor of Arts degree in English and Economics from Vassar College. Furthermore, they completed a program in Leadership and Management at Georgetown University and obtained a Master's degree in Mindful Leadership from the Institute of Transpersonal Psychology. In terms of certifications, Scott K. Wilder is a MailChimp Partner Architect certified by Mailchimp since January 2020, and they hold a Hubspot Agency Partner Certification obtained in January 2018 from Partner Economy, LLC.
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