Clariness is looking for an Account Manager - Registry based in Berlin, Hamburg or remote within Germany.
- Full-time; unlimited -
As an Account Manager - Registry, you would be responsible for:
- Managing defined accounts and making the customers happy.
- Operating as the single point of contact for the assigned customers.
- Account penetration & expansion (revenue per customer).
- Team-up with Operation Management Registry to ensure smooth onboarding processes, areas for improvement and solve problems.
- Aligning with global Business Development on local assigned accounts.
- Developing and maintaining long-term relationships with key stakeholders.
- Making sure clients receive requested services in a timely fashion.
- Communicating client needs and demands internally and feedback the clients’ realistic expectations.
- Providing clients with agreed deliverables and managing client escalations.
We would like you to have:
- Completed bachelor's or master's degree.
- Some years of professional experience in managing big and complex clients.
- Client-focused solutions experience, talent for influencing client management, ability to communicate client needs.
- Agile and independent personality structure with pronounced communication skills, a solution-oriented and structured approach as well as a high level of interface competence and a hands-on mentality.
- Exceptional verbal and written communication skill.
- Understanding of consumer needs, behaviors, and industry trends.
- Ability to manage multiple projects and relationships simultaneously.
- Confident and empathic person.
- Fluent in English & German.
You may ask now, why should I work for you? Let us give you a few reasons – more you will find out during the process.
- Varied and exciting job with personal responsibility in an international company.
- Professional and personal development opportunities, including training budget and access to learning platforms.
- Flexible working hours and mobile working options.
- Flat hierarchies and a chance to shape the work environment as part of an ambitious and international team with a strong entrepreneurial spirit.
- Building an international brand for patients in the healthcare and technology industries.
- Impact healthcare by accelerating medical innovation through improved access to clinical trials, potentially bringing needed treatments to patients faster.
For more information, feel free to reach out to recruiting@clariness.com.
Have we sparked your interest?
Would you like to become part of our dynamic, curious, and international culture with plenty of room for your ideas and creativity in an inspiring atmosphere? If so, we look forward to receiving your application with details of your desired salary and possible starting date, preferably via our application portal.
Clariness GmbH will treat the above information strictly confidential and will especially observe the applicable provisions of the applicable data protection laws. Further information about the use of the applicant data, you will find in the data protection declaration online at https://www.clariness.com/privacy-policy/