Claire Kerslake has extensive experience in customer service and solutions coordination, currently serving as a Customer Solutions Coordinator at Clarion Housing Group since February 2018. Prior to this role, Claire was a Customer Account Manager at FP Mailing for a brief period in late 2017. Claire's career in banking includes a position as an Escalated Complaints Handler at the Royal Bank of Scotland Business, where responsibilities involved handling complex complaints within the packaged bank account sector during a short-term contract in early 2016, and earlier experience as a Customer Service Officer at NatWest from 1999 to 2002, focusing on general banking inquiries. Claire Kerslake completed education at Rainham School for Girls between 1989 and 1993.
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