Brianna Manaco

Customer Experience Training Specialist at Classpass

Brianna Manaco has a diverse work experience spanning different industries and roles. Brianna started their career in 2010 as a Sales Representative at Turf's Up Weedman Lawn Care, where they worked until 2013. In 2011, they joined Sharp Co. Fireworks as a Customer Service and Sales Representative, and they stayed with the company until 2016.

In 2016, Brianna worked as a Graphic Designer at Adzou for a few months. The following year, they became an Agent Marketing Intern at Veterans United Home Loans from February to July 2017.

In September 2017, Brianna joined Autism Outreach Fellowship as an Event Marketing Manager. At the same time, they started working as a Marketing Director at FireFly. Brianna held both roles until July 2018 and September 2018, respectively.

From October 2018 to April 2019, Brianna worked as a PR Specialist at Hidden Lake. In 2019, they joined ClassPass as a Senior Customer Experience Associate and later transitioned to the role of Customer Experience Training Specialist in May 2022. Brianna currently holds this position.

Brianna Manaco completed their education history as follows. From 2013 to 2016, they attended the University of Missouri-Columbia, where they obtained a Bachelor of Journalism degree with a focus on Strategic Communications. Prior to that, they attended Lee's Summit West High School from 2009 to 2013, earning a high school diploma. Additionally, Brianna has obtained additional certifications including the TechSmith Camtasia 2022 Explorer certification from TechSmith in April 2023 and a Multicultural Certificate from the University of Missouri-Columbia (the exact date of completion for the Multicultural Certificate is not provided).

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Timeline

  • Customer Experience Training Specialist

    May, 2022 - present

  • Senior Customer Experience Associate

    May, 2019

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