Sarah Vanden Broek

Senior Manager, CX at Classpass

Sarah Vanden Broek has a diverse work experience spanning multiple industries. Sarah is currently working at ClassPass as a Senior Manager, CX. Prior to this, they held various roles at Citi, including Vice President, Senior Product Manager, where they built the strategy and roadmap for Citi's Live Support products. Sarah also served as a Management Associate, Product Manager at Citi, where they were responsible for redesigning and enhancing Citi.com homepage and pre-login pages. Additionally, they worked as a Marketing Manager, overseeing marketing approvals and launch materials for Citi Prestige Card launches.

Before their time at Citi, Sarah worked at the Louisiana Economic Development as a Senior Analyst, where they focused on improving Louisiana's overall business climate and competitiveness through public policy initiatives. Sarah also worked at Teach for America as a Corps Member and Third Grade Teacher, achieving significant gains in student achievement and organizing afterschool activities.

Sarah's early professional experience includes working at Goldman Sachs as an Analyst in the Options and Derivatives Operations department, where they managed trade settlements and collateralization for institutional clients. Sarah also had roles at Bucknell Career Development Center as a Marketing Peer and at BHL Consultants as an Intern.

Overall, Sarah Vanden Broek has demonstrated a strong track record in various roles, encompassing project management, product development, marketing, and leadership.

Sarah Vanden Broek has a Bachelor of Science in Business Administration (B.S.B.A.) with a focus on Psychology and Management from Bucknell University. Sarah also holds a Master of Business Administration (M.B.A.) from Duke University, specifically from The Fuqua School of Business. Additionally, Sarah attended Keio University as an exchange student, where they pursued studies in the field of MBA. Sarah has also been a non-degree graduate student at Louisiana State University, where they explored topics such as Accounting, History, and Education.

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Timeline

  • Senior Manager, CX

    December, 2019 - present

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