Laura Titcombe

Laura Titcombe is an experienced professional in technology governance and operational resilience, currently serving as the Head of Technology Governance and Head of Operational Resilience at ClearBank since January 2018. Responsibilities include overseeing operational resilience, crisis management, change management, supplier management, business continuity management, and incident management, along with ensuring regulatory compliance. Prior roles include Business Improvement Lead at ClearBank, Customer Service Manager, and Switching Service Manager at Metro Bank, and various operational and management positions at Citi, including Head of Operations for Diners Club Europe. Laura holds a Bachelor of Science (BSc) degree in Geology with Oceanography from the University of Southampton.