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Abby Caschetta

Principal Customer Success Manager, Enterprise at ClearCompany

Abby Caschetta has a diverse work experience spanning several industries and roles. Abby is currently working as a Principal Customer Success Manager, Enterprise at ClearCompany Talent Management Software since January 2023. Prior to this, they served as an Enterprise Customer Success Manager at the same company from June 2021 to March 2023.

Before joining ClearCompany, Abby worked at Classy from an unspecified start date in 2014 to March 2021. While at Classy, they held the position of Senior Technical Customer Success Manager and contributed to the organization's mission of creating online fundraising tools for nonprofits.

Abby's commitment to environmental causes is evident in their role as an Executive Committee Member at the Surfrider Foundation San Diego Chapter from January 2018 to January 2020. This chapter focuses on beach access, coastal preservation, clean water, ocean protection, and plastic pollution.

Furthermore, Abby has experience working in the nonprofit sector with their role in Online Programs & Special Events at San Diego Zoo Global from an unspecified start date in 2010 to 2014. In addition, they served as a Project Manager at BETSI Project/Southwestern Community College from 2008 to 2010, and as an Information Systems Specialist at SDSU Research Foundation from 2001 to 2008.

In the beginning of their career, Abby worked as a Visitor Program Coordinator at NCGIA from 1997 to 2000.

Overall, Abby's work experience showcases their expertise in customer success management, fundraising, nonprofit management, and information systems.

Abby Caschetta completed their Master's degree in Applied Ecology & Conservation Biology at Frostburg State University. Abby attended Frostburg State University from an unknown start year until 1993. Prior to that, Abby obtained their Bachelor of Arts degree in Biology from St. Mary's College of Maryland. Abby attended St. Mary's College of Maryland from 1987 to 1991. Additionally, Abby Caschetta obtained the SHRM Certified Professional (SHRM-CP) certification in February 2022, from the institution SHRM.

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Timeline

  • Principal Customer Success Manager, Enterprise

    January, 2023 - present

  • Enterprise Customer Success Manager

    June, 2021