Brandon Shultz, SHRM-CP

Senior Enterprise Customer Success Manager at ClearCompany

Brandon Shultz, SHRM-CP has a diverse work experience spanning several companies. Brandon joined ClearCompany Talent Management Software in 2022, where they currently hold the position of Senior Enterprise Customer Success Manager. Previously, they served as an Enterprise Customer Success Manager in the same company, where they focused on ensuring customer satisfaction, retention, and growth. Brandon engaged with customer executives and provided value-added care to drive retention and expand the company's solutions and footprint.

Prior to joining ClearCompany, Brandon worked at Paycor from 2016 to 2022. Brandon held multiple roles, including Senior Client Success Manager, Client Success Manager, and Implementation Manager. In these positions, Brandon managed and expanded a portfolio of mid-market clients, communicated regularly with client executives, and executed growth and retention strategies. Brandon also served as a highly energetic and experienced individual with the ability to think strategically and execute tactically.

Before their time at Paycor, Brandon worked as an Operations Manager at Liquid Education from 2015 to 2016. In this role, they handled operational responsibilities within the company.

Brandon's career began at Weight Watchers in 2013, where they held the position of Manager- Corporate Sales Coordinators & Database Team. Brandon was responsible for organizing and supporting teams that entered and maintained business meetings. Brandon also developed standard operating procedures, completed user acceptance testing, and served as a liaison for various business directives.

Their earliest work experience was at T-Mobile, where they worked as a Customer Care Supervisor from 2004 to 2012. In this role, Brandon was accountable for the day-to-day operations of customer care quality, productivity, and the work environment. Brandon provided coaching, mentoring, and development to customer service representatives and managed team goals, training, and the interview process for new hires.

Brandon Shultz pursued education in 2022 and 2023 at SHRM-CP. However, no specific degree or field of study information was provided.

Links

Previous companies

T-Mobile logo
Paycor logo

Timeline

  • Senior Enterprise Customer Success Manager

    February, 2023 - present

  • Enterprise Customer Success Manager

    April, 2022