Michelle Holder

Client Success Manager at ClearGov

Michelle Holder, MPA has a wealth of work experience, beginning in 2013. Michelle started as a Human Resources Intern for Wake County, followed by a Human Resources Coordinator for the YMCA of Western North Carolina. In 2014, they were a Graduate Intern for the Town of Carrboro and a Graduate Assistant for the UNC School of Government. From 2015 to 2021, they worked for the City of Aspen, first as a Management Analyst I and then as a Management Analyst II and Citizens Academy Coordinator. In 2021, they were a Research Manager for Columbia ltd and a Customer Success Lead and Customer Success Trainer for Resource Exploration (ResourceX). Michelle is currently a Client Success Manager for ClearGov.

Michelle Holder, MPA has a comprehensive educational background. Michelle earned a Master of Public Administration (M.P.A.) from the University of North Carolina at Chapel Hill in 2015, with a focus on Local Government Management. Michelle also holds a Bachelor of Arts from the University of Florida, where they majored in Political Science and Criminology, and minored in Sustainability Studies and Leadership, which they obtained in 2011. In 2008, they received an Associate of Arts in Political Science from Santa Fe College. Additionally, Holder has a number of certifications, including Customer Service: Problem-Solving and Troubleshooting from LinkedIn (2022), Certified Professional Project Manager (CPPM) from University of St. Thomas - Opus College of Business (2019), Six Sigma Green Belt (CSSGB) from Villanova University (2018), Lean Six Sigma Green Belt from Orion Development Group (2017), Adult/Child/Infant CPR/AED & First Aid from American Red Cross (2016), and First Responder from American Safety & Health Institute (2010).

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