Karen D. Banks

Sr. Director of Client Success & Support at Clearspeed

Karen D. Banks has over 20 years of work experience in various roles. Karen D. started their career at Photon Research Associates in 1997 as a Communications & Proposal Manager, where they were responsible for coordinating communications activities, managing marketing collateral, and maintaining the company's websites. In 2012, they joined Raytheon as a Sr. Procurement Specialist / Proposal Manager, where they worked closely with suppliers, managed procurement processes, and led proposal development efforts. Karen then moved to Neustar, Inc. in 2015 as a Senior Client Success Manager, where they led the Client Success team for the ElementOne Analytics Platform, providing technical consultation and training to clients. Currently, they are working at Clearspeed as the Sr. Director of Client Success & Support, where they are responsible for ensuring customer satisfaction and leading the client success and support team. Karen D. has a strong background in customer success, procurement, and communication management.

Karen D. Banks has a diverse educational background. Karen D. obtained a Bachelor of Fine Arts (BFA) degree with a focus in Graphic Design from Old Dominion University. Additionally, they completed a Graphic Design Certification in UCSD Extension's Digital & Web Design Certificate Program. Karen D. furthered their education by earning a Master of Business Administration (MBA) degree from California State University San Marcos.

In addition to their formal education, Karen has obtained several certifications. Karen D. holds the Certified Customer Success Manager (CCSM) Level 1 and Level 2 certifications from SuccessHACKER. Karen D. also has a certification as a GROOVE (Dance-Fitness) Facilitator from The Groove Method ~ The World GROOVE Movement. Furthermore, they are certified in Raytheon Six Sigma by Raytheon Company.

It is worth noting that the specific start years for Karen's education and the exact dates of their certification achievements are not provided in the given information.

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