Taylor Diep

Taylor Diep is a skilled Support Engineer at Cleo, specializing in troubleshooting data interchange translation issues and facilitating communication with clients to resolve data movement failures. Prior experience includes serving as an Information Technology Services Specialist at Chick-fil-A Corporate, where Taylor monitored IT operations across 2,723 franchise locations and provided timely support via ServiceNow. Earlier roles involved support at The University of Texas at Dallas, assisting thousands of students and faculty with technology issues and facilitating a significant email server migration. Taylor's career began at a Chick-fil-A franchise, where emphasis on customer service and operational efficiency was cultivated. Taylor holds a Bachelor of Science in Management Information Systems from Naveen Jindal School of Management, UT Dallas.