Katja Valentina Kramp

Customer Success Manager at Clerk.io

Katja Valentina Kramp has a diverse work experience spanning over several years. Their most recent role was as a Customer Success Manager at Clerk.io, starting in January 2023. Katja Valentina previously worked as a Manager of Customer Experience at Superb from March 2021 to January 2023. Prior to that, they were the Operations Manager and co-founder at Sunday Munday, an all plant-based waffle and coffee bar, from February 2019 to August 2020. In this role, they implemented process improvement, managed daily operations, and prepared budgets.

Before their time at Sunday Munday, Katja worked as a Travel Consultant for In-Italia.dk and Hideaways.dk at SignaTours Travel A/S from June 2016 to February 2019. Their responsibilities included sales, consulting, and customer relationship management in both B2B and B2C contexts. Prior to that, they worked as a Sales Coordinator at Metropol from March 2010 to May 2014, and as a Floor Manager at Invasion A/S from March 2006 to April 2010.

Overall, Katja Valentina Kramp has demonstrated a strong background in customer-facing roles, experience in operations management, and a proven ability to drive process improvement and organizational growth.

From 2014 to 2017, Katja Valentina Kramp pursued a Bachelor's degree in Russian Language and Literature at the University of Copenhagen (Københavns Universitet).

Links

Previous companies

Metropol Immobiliengruppe logo

Timeline

  • Customer Success Manager

    January, 2023 - present