Joan Pujol

Joan Pujol is an experienced professional in customer experience and sales, currently serving as a Customer Experience Analyst at Cleverea, where responsibilities include data collection and analysis, as well as collaboration with teams to enhance customer experience. Prior roles include Sales and Customer Support intern, focusing on B2C and B2B sales, and Sales Manager at Foot Locker, where Joan designed sales strategies and trained new sales team members. Experience also includes a position as a Sales Specialist at El Corte Inglés, addressing customer inquiries and monitoring sales performance, and a role as a Surveyor at Kantar, conducting surveys and data collection. Educational qualifications include a master's degree in Digital Marketing from Nuclio Digital School and a bachelor's degree in Advertising, Marketing, and Public Relations from ESERP Business & Law School, complemented by a higher vocational qualification in Administration and Finance.