Johanna DeGuzman is an experienced professional in the travel and hospitality industries, currently serving as an Independent Travel Agent at Enchanted Memories Travel since July 2024 and holding the position of Manager of Industry Relations at CLIA since February 2023. Johanna has a strong background in customer service and relationship management, demonstrated through roles such as Senior Analyst at FINRA, where technical support and compliance were key responsibilities. Previously, Johanna worked in various capacities including Restaurant Server, Head Junior Varsity Field Hockey Coach, and Operations Manager at C5T Elite Sports Training, showcasing versatility and leadership in diverse environments. Educational achievements include a Master of Science in Sport Management and Athletic Administration from Southern New Hampshire University, along with a Bachelor's degree from the University of Maryland.
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