Jannette Kresser

Product Manager at Click Boarding

Jannette Kresser has an extensive work experience spanning multiple industries and roles. Jannette started their career at Alamogordo Chamber of Commerce as an Operations Supervisor, where they handled various accounting tasks and successfully identified a $10,000 error in the previous bookkeeper's records. Jannette then worked at Mesa Verde Enterprises, Inc., initially as a Project Estimator and later as a Contract Administrator, overseeing all aspects of contract administration and serving as a liaison between the Government Contracting Office and the company.

After that, Jannette joined Bar-M Construction, Inc. as a Project Manager, where they effectively coordinated office functions, supervised a team of six employees, managed accounting tasks, and handled various administrative duties. Jannette then gained experience in government administration as a Clerk IV at the State of New Mexico, where they performed a wide range of tasks including client service, record management, and administrative support.

Jannette also worked at Doña Ana County as a Document Technician and later as a Community Development Secretary, where they conducted employee training, performed property tax-related tasks, and developed various departmental forms. Jannette then transitioned to working at The Resource Center as a Contracting, Credentialing & Quality Specialist, overseeing insurance contracting, credentialing, and quality processes.

In their most recent roles, Jannette has focused on HR technology and product management. At Benefit Technology Resources, they held the positions of HR Technology Analyst and Strategic Initiatives Project Manager, Vendor Relations. In these roles, they researched new technologies, maintained information in Salesforce and RFP 360, coordinated participation in conferences, and managed relationship with solution providers, among other responsibilities. Currently, they are working at Click Boarding as a Product Owner and will transition to the role of Product Manager in 2023.

Overall, Jannette Kresser's work experience demonstrates a wide range of skills and expertise in areas such as project management, contract administration, government administration, HR technology, and product management.

Jannette Kresser's education history can be summarized as follows:

Jannette obtained a Master's degree in Project Management from Embry-Riddle Aeronautical University, during the period from 2018 to 2020.

Prior to that, they completed a Certificate in Continuous Quality Improvement at The State University of New York in 2019.

In 2016, Jannette earned a Bachelor's Degree in Sociology from New Mexico State University. Their minor subjects included Counseling & Educational Psychology and Family & Child Sciences.

Before their Bachelor's Degree, they obtained an Associate's Degree in Arts and Social Sciences from New Mexico State University-Alamogordo in 2015.

Additionally, Jannette has acquired several certifications, including What Is Generative AI? from LinkedIn in June 2023, Product Analytics Certification from Pendo.io in April 2023, and Becoming an AI-First Product Leader from LinkedIn in October 2022. Jannette has also completed certifications in diverse areas such as Inclusive Leadership, Diversity & Inclusion, Automation Pro, and Agile Project Management, among others.

Links

Previous companies

Benefit Technology Resources logo
Doña Ana County logo

Timeline

  • Product Manager

    January, 2023 - present

  • Product Owner

    February, 2022