Trent Upton is an accomplished Senior Director of Global Support Operations at ClickDimensions, with extensive experience in leading diverse teams across multiple countries such as Ireland, Malaysia, Australia, and the United States. Since November 2015, Trent has spearheaded global support operations, previously serving as Director of Global Support, where leadership empowered a team of supervisors and enhanced cross-functional collaboration to improve customer experience. Prior roles at ClickDimensions include Senior Manager and Manager of Global Support Operations, focusing on process development and customer service enhancements. Trent's earlier career at Apple involved various roles including Genius Admin and Genius, where responsibilities included managing repair queues and providing technical support.
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