Yashica Burgess

Customer Success Manager at ClickFunnels

Yashica Burgess has a diverse work experience spanning different roles and companies. Yashica started their career at Citrix in 2008 as a Product Manager, where they were responsible for translating business requirements into project plans and managing resources across multiple projects. In 2015, they joined BIS Digital as an Operations Manager, overseeing the coordination of customer installations and approving purchase orders. Yashica then moved to ClickFunnels in 2016, initially working in Technical Support before transitioning to a role as a Sr. Customer Experience Analyst focused on CRM and email marketing. Currently, they hold the position of Business Performance Coach at ClickFunnels, providing guidance and support for business performance improvement.

Yashica Burgess completed their Bachelor's Degree in Computer Information Systems at Nova Southeastern University from 1999 to 2004. Yashica further pursued their education and obtained a Master of Business Administration (M.B.A.) in Business Administration from the same university, studying from 2006 to 2008.

Links

Previous companies

Citrix logo

Timeline

  • Customer Success Manager

    June, 2021 - present

  • Sr Customer Experience Analyst CRM Email Marketing

    July, 2020

  • Technical Support

    May, 2016

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