Paula Karina Villar

Paula Karina Villar, CLSSGB, currently serves as the Director of GTM Strategy & Operations for PHL at ClickUp since August 2023. Previously, Villar held various leadership roles in sales operations at Zendesk from May 2019 to August 2023 and served as Operations Manager and Team Lead at Concentrix, where the focus was on customer service excellence for Optus Clients. Prior experience includes roles at Autodesk, Global Financial Consultants Pte Ltd, and Fitness First Singapore, spanning responsibilities in training, research management, sales, and operational oversight. Villar began a career in customer service and operational roles at HSBC Electronic Data Processing Philippines and Convergys, demonstrating a solid foundation in team management and customer engagement. Villar earned a Bachelor of Arts degree in Psychology from De La Salle University Dasmarinas Cavite in 2003.