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Amanda Crisantes

Senior Infrastructure Engineer at CliniSys

Amanda Crisantes has a wealth of experience in the IT industry. Amanda joined CliniSys in 2007 and has held various roles, including Senior Infrastructure Engineer, Senior Systems Consultant, and Business Analyst. Amanda started in their current role as Senior Infrastructure Engineer in May 2022.

Prior to CliniSys, Amanda worked as a Freelance Graphic Designer from 2006 to 2009. Before that, they were at Misys Healthcare Systems from 2004 to 2007, where they served as a Systems Analyst and Associate Systems Analyst.

Amanda's earliest work experience was at Convergys, where they worked as a Technical Support representative from 2001 to 2004. In this role, they provided training to new hires and handled customer calls, resolving complaints for the Microsoft project.

Amanda began their career at Keane in 1999 as a Technical Support representative, where they provided training to team members and resolved customer complaints for the Microsoft project.

Overall, Amanda's work experience demonstrates their expertise in IT infrastructure, systems consulting, business analysis, graphic design, and technical support.

Amanda Crisantes obtained an Associate's degree in Computers from Cochise College, completing their studies between 1995 and 1997. Amanda then pursued a Bachelor's degree in Business Administration with a focus on Management Information Systems from The Master's University, which they earned between 1997 and 1999.

In addition to their formal education, Amanda has also obtained several certifications. Amanda received the Lean Six Sigma Black Belt (ICBB) certification from the Aveta Business Institute in December 2010. Amanda recently completed the Advanced Management Training program offered by Eazl in April 2022. Amanda also acquired Agile Project Management/Agile Delivery certification from Udemy in March 2022. Furthermore, they hold certifications as a Microsoft Certified Trainer (MCT) and as a Microsoft Certified Systems Engineer (MCSE), although the specific dates of obtaining these certifications are not provided.

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Timeline

  • Senior Infrastructure Engineer

    May, 2022 - present

  • Senior Systems Consultant

    January, 2022

  • Business Analyst

    September, 2008

  • Systems Consultant

    October, 2007