Merchant Success Executive CNP

Who we are?

Payclip is changing the way payments work in Mexico! We are empowering people to exchange value directly from a mobile device. Clip enables anyone to accept card payments, at any time, and anywhere by turning your smartphone or tablet into a card terminal. We're a well-funded quickly growing FinTech startup. We are the leaders in our market and are accelerating to extend our lead and move into new markets.

The Role

We are looking for a Merchant Success Executive CNP who is responsible for developing long term relationships with a portfolio of top merchants within the CNP portfolio, helping them to achieve their sales targets through Clip´s Value Proposition and having special focus on the solutions of CNP. For this role, it is fundamental to get a deep understanding of the merchants, their products or services, needs and requirements; in order to identify opportunities and recommend growth strategies where Clip may assist.

What will I be doing?

• Analyze and understand clients behavior and industry trends

• Develop an effective strategy to prioritize the merchants on portafolio and get the best results

• Manage efficiently a pipeline of up sale and cross sale opportunities.

• Develop and execute maintenance and retention strategies.

• Ensure a great customer experience on every interaction with our products.

• Develop a close relationship with the customers by continuously understanding their challenges, needs and proposing solutions that meet their objectives.

• Elaborate Account Reviews to further understand the merchant needs, industry and way of work

• Propose and manage projects that increase the efficiency and effectiveness of the area.

• Understand online payments in order to suggest the best strategy for CNP solutions

Ideal Candidate 

• Bachelor degree on business administration, marketing or related experience
• Advanced English level (desired)
• +3 years in client management or sales
• Ability to problem-solve
• Stakeholder management
• Great organizational and Time management skills
• Team player
• Excellent negotiation skills
• Strong analytical skills

Clip was born with the genuine idea of financial inclusion and this has been our way of living ever since.

In Clip, we are committed to a diverse and inclusive workplace. Clip does not discriminate on any basis of origin, gender identity, sexual orientation, race, disability, age or other legal status. Clip is an equal opportunity employer.

If you are unstoppable, creative and have the skills we need, we want to hear from you!