DC

Daniel C.

Senior Service Delivery Manager at clip

Daniel C. has had a diverse range of work experiences in various companies.

Starting in 2007, they worked at PEMEX Procurement International, Inc. as a Servicio Social, Prácticas Profesionales - Becario, where they were responsible for maintaining specialized numerical control systems, CAD/CAM digitization, and generation of KPIs and reports for remote maintenance/support of UNIX servers. Daniel also led projects such as the installation of a main substation and design of a hydrosanitary system.

From 2010 to 2014, they worked at Conagua (Comisión Nacional del Agua) as a Technical Product Manager, Specialist GIS Operations, Support Engineer, and Trainee Linux. During their time there, they managed open-source operating systems, networks, and databases of Mexico, as well as personnel for network management. Daniel also documented incidents and provided support to clients such as CFE, PEMEX, IMTA, and SMN.

In 2013, they worked at Ericsson as an Integration PO - Brazil GSM/WCDMA/LTE. Their responsibilities included giving solutions remotely for restoration of out-of-service cellular towers and managing ticket management systems.

From 2013 to 2014, they worked at ZTE Corporation as a Mediation Engineer, where they tracked tickets and provided support for solutions to IBM and Telcel providers. Daniel also supported an established team of engineers and conducted laboratory and field tests.

In 2015, they joined Huawei México as a Product Manager - Software Carrier Engineer - Application and Software Department. Their role involved supporting project management for services like VPN, PPS, and VAS with Telefonica Movistar Mexico.

From 2016 to 2019, they worked at AT&T, initially as an IT Operations Support Specialist - Provisioning and later as a Product Manager - Information Technology Project Manager. In these roles, they were responsible for monitoring and testing, installation of company products, technical feedback, managing the migration of clients to new systems, and online sales in marketplaces such as Mercado Libre, Amazon, and Walmart.

Finally, in 2019, Daniel joined Clip as a Senior Service Delivery Manager, where they led internal tools, established professional relationships with delivery organizations, and planned and developed applications via API.

Throughout their work experience, Daniel has demonstrated strong leadership, technical skills, and project management capabilities.

Daniel C. completed their education at various institutions and obtained multiple degrees and certifications.

From 2006 to 2010, they attended Instituto Politécnico Nacional and earned a degree in Ingeniería Mecánica with a field of study in Gestión de las telecomunicaciones. During the same period, they also completed a Grado en Ingeniería with a field of study in Ingeniería mecánica at the same institution.

In 2009-2011, Daniel pursued a specialization in Diseño Mecánico Numérico at Instituto Politécnico Nacional, focusing on Tecnología informática and Tecnología de sistemas informáticos.

From 2006 to 2008, they studied at IT CCPM and obtained a degree in Sistemas Computacionales with a field of study in Tecnología informática and Tecnología de sistemas informáticos. Additionally, during the same period, they completed a degree in Diseño gráfico digital at the same institution.

Between 2007 and 2009, Daniel pursued an Especialidad en Microcomputadoras at IT CCPM.

In terms of additional certifications, Daniel obtained various certifications from different institutions. These include:

- Survey Contributor of The Agile Adoption Report 2021 from CertiProf, obtained in May 2021.

- Remote Work and Virtual Collaboration Professional Certificate - RWVCPC from CertiProf, obtained in January 2021.

- SCRU FOUNDATION PROFESSIONAL CERTIFICATE (SFPC) from CertiProf, obtained in June 2020.

- Fundamentos de la gestión del tiempo from LinkedIn, obtained in May 2020.

- Productividad Personal from Google Actíval, obtained in April 2020.

- Remote Work and Virtual Collaboration Certificate from CertiProf, obtained in January 2020.

- SCRU from SCRUstudy - Accreditation Body for Scrum and Agile, obtained in December 2017.

- DIRECION DE PROYECTOS PMP from Project Management Institute, obtained in November 2017.

- SCRU MASTER from SCRUstudy - Accreditation Body for Scrum and Agile, obtained in November 2017.

- Lifelong Learning from CertiProf, obtained in August 2020.

- Scrum Foundation Professional Certificate from CertiProf, obtained in August 2020.

Please note that no strong assumptions have been made outside the provided information.

Links

Timeline

  • Senior Service Delivery Manager

    July, 2019 - present

View in org chart