Luis Guadarrama is an accomplished professional with extensive experience in operations management, customer service, and administrative support. Currently serving as the Leader of Operations Enablement at Clivi Health, Luis has a proven track record in diverse roles, including Customer Service Manager and Senior Lead at albo, where a high-performing team was led to enhance customer loyalty across multiple sectors. Previous experience includes oversight of large teams at Grupo Chedraui, focusing on operational strategies and service quality, as well as roles at Amazon and Grupo Concentra Asesores. Luis is currently pursuing a Bachelor's degree in International Trade and Logistics from Universidad del Valle de México, building on a foundational education from Universidad Nacional Autónoma de México.
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