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Karina Rinaldi Ornelas

Customer Marketing Specialist at Cloudbeds

Karina Rinaldi Ornelas has a wealth of experience in various roles within the hospitality industry, particularly focusing on customer marketing, product marketing, customer success, and content management. Their expertise lies in effectively communicating hospitality technology, supporting marketing efforts, and developing unique positions for product launches. Karina has a strong background in customer service, team management, and improving department processes. Karina also has experience in implementation analysis for corporate travels and reservation management. Additionally, Karina holds a post-graduation degree in Business Management and a graduation degree in Tourism.

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Timeline

  • Customer Marketing Specialist

    April 1, 2024 - present

  • Associate Product Marketing Manager - Customer Success

    September, 2022

  • Content Management Senior Lead

    July, 2021

  • Content Management Lead

    May, 2020

  • Senior Customer Success Coordinator

    August, 2019

  • Customer Success Coordinator

    April, 2018

  • Customer Coach Lead At Cloudbeds

    June, 2017

  • Customer Coach At Cloudbeds

    July, 2015