Sebastián Tateo (he/him)

Sebastián Tateo has a diverse work experience spanning various roles and industries. Sebastián most recently worked at Cloudbeds as a Customer Onboarding Lead. Prior to that, they were a Training & Implementation Analyst at SiteMinder, where they qualified and trained customers on different channels and software setups. Sebastián also served as a Hotel Content & Inventory Management Supervisor at Miki Travel. Sebastián gained experience in hospitality as a Duty Manager at The RE London Shoreditch, where they were responsible for invoicing, reconciling accounts, and training staff. Sebastián worked as a Service Supervisor at Telmex, managing website content, training staff, and providing customer service. Sebastián also has experience as a General Manager/Co-Founder at Pangea Hostel Buenos Aires and as a Travel Agent at Alear Gulliver, where they provided high-quality service, made reservations, and handled payments.

Sebastián Tateo began their education in 1993 and completed their high school degree at Instituto French in Buenos Aires, Argentina, in 1997. Following that, from 1999 to 2003, they pursued a Bachelor's Degree in Tourism and Travel Services Management at Jobs in Argentina. In 2003, they obtained a System Operator certification from AMADEUS GDS, specializing in booking flight tickets, car rentals, and hotels. Sebastián then gained further expertise in the field of Hospitality Administration/Management by completing a System Operator course at BRILLIANT PMS in 2012. In 2011, they also completed a Basic Course in System Operation from SABRE GDS.

In terms of additional certifications, Sebastián obtained the following qualifications: "Learn API Documentation with JSON and XML" and "Learning REST APIs" from LinkedIn in November 2022. Sebastián also acquired certifications in "Leadership Foundations: Leadership Styles and Models" in October 2020, and "Innovative Customer Service Techniques" and "Phone-Based Customer Service" in March 2020, all from LinkedIn.