Shawn Hunter Turnbull has significant experience in customer success and support services, currently serving as Senior Director at CloudBees since December 2020, leading Customer Success Management and Technical Support for a diverse customer portfolio. Prior to this role, Shawn held leadership positions at Percona, Black Duck Software, and Red Hat, with a focus on customer lifecycle management, business development, and channel marketing. In addition to extensive experience in the tech industry, Shawn is actively involved with Athena Alliance, a community dedicated to empowering women leaders. Shawn earned a Bachelor of Science in Computer Science from the University of North Carolina at Chapel Hill.
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