Carlos Viana Miedes

Carlos Viana Miedes is an experienced professional in the telecommunications field with a strong background in customer success, solutions architecture, and software engineering. Currently serving as a Customer Success Manager and Senior Solutions Architect at CloudBlue since May 2018, Carlos previously held the position of Solution Architect at Ingram Micro Cloud following its acquisition of Odin. Earlier roles include Solution Consultant at Odin and Software Engineer at Comptel. Carlos brought significant expertise as a Solution Architect and Business Analyst at Ericsson, focusing on end-to-end service provisioning solutions and customer interaction for requirement gathering. Initial professional experience includes a trainee role at AWE Communications while completing a Master's thesis. Carlos holds an Engineering degree in Telecommunications Engineering from Universitat Politècnica de València and has undergone internal training at Ericsson Academy.