Lauren Quick

Lauren Quick has a diverse work experience spanning over a decade. Lauren started their career as an ATOS Customer Support Analyst at Selection Services Ltd. from October 2008 to June 2010. In this role, they were responsible for logging and progressing tickets for the company's largest customer. Lauren liaised between the internal service desk and the ATOS service desk and escalated issues when necessary.

From June 2010 to October 2012, Lauren worked as a Resource Coordinator at Selection Services Ltd. Their responsibilities included organizing the schedules of multiple engineers and allocating tickets based on priority, skill set, and service level agreements.

Lauren then transitioned to the role of Sales Support Coordinator at Selection Services Ltd. from October 2012 to September 2014. In this role, they assisted the sales team with various administrative tasks such as generating quotes, renewing contracts, producing reports, and managing invoices and credits.

In September 2014, Lauren joined IDE Group as a Customer Support Manager. In this role, they built and maintained strong relationships with customers, acted as the customer advocate within the company, and served as the key escalation point for incident and fault management. Lauren also organized and attended formal client meetings.

Most recently, in September 2020, Lauren joined CloudCoCo Plc as an Account Manager. Further details about this role were not provided.

From 2001 to 2008, Lauren Quick attended Bullers Wood School. However, no specific degree or field of study information is available for this period.