MJ

Michael Jordan

Head Of Customer Success at Cloudera

Michael Jordan has a vast background in managing and operating teams in various sectors including software engineering, customer support, and database administration. With notable experience in companies like Cloudera and National Australia Bank, Michael has consistently delivered results and improvements in customer satisfaction, team performance, and cost reductions. Jordan's technical expertise spans from Java development to database troubleshooting and administration, making him a valuable asset in technical roles. Overall, Jordan's career trajectory showcases a dedication to excellence and a strong foundation in computer science.

Links

Timeline

  • Head Of Customer Success

    March, 2023 - present

  • Head Of Global Frontline Support (senior Director)

    May, 2021

  • APAC Customer Support Director

    March, 2020

  • Support Manager / Senior Support Manager

    August, 2016

  • Senior/staff Customer Operations Engineer (support Engineer)

    August, 2014

View in org chart