Karen Williams

Karen Williams has over 20 years of work experience in the marketing and financial services industries. In 2021, they began working for CloudMasonry as a Marketing Automation Practice Lead and a Marketing Cloud Salesforce Consultant. From 2017 to 2021, they worked for Publix Super Markets as a Manager, Digital Marketing: CRM Marketing Automation, Digital Marketing Manager, and CRM Program Manager. From 2015 to 2017, they were a Senior Account Director, Digital Agency Group for Merkle. From 2007 to 2015, they held the roles of Senior Marketing Manager and Marketing Manager for EverBank's Consumer Direct Lending. From 2003 to 2007, they were the AVP, Marketing Program Manager for Home Equity and Credit Card at AmSouth Bank. Karen began their career in 2000 as a Senior Strategic Account Planner for Harte-Hanks Direct Marketing.

Karen Williams holds a Bachelor of Business Administration (BBA) in Marketing from Georgia State University - J. Mack Robinson College of Business. Karen also holds two certifications from Salesforce: a Salesforce Certified Marketing Cloud Administrator certification obtained in December 2021, and a Salesforce Certified Marketing Cloud Email Specialist certification obtained in August 2018.