Arnout Tombrock

Senior Customer Succes Manager at CM.com

Arnout Tombrock has a diverse work experience in the field of software implementation and project management. Arnout is currently working as a Senior Customer Success Manager at CM.com since December 2021. Prior to this, they worked at Cost Engineering as a Senior Software Implementation Consultant from November 2017 to November 2021. In this role, they were responsible for hosting workshops, analyzing client's needs, and managing implementations. Arnout also served as an Account Manager for one of the clients. Before joining Cost Engineering, Arnout held various Implementation Project Manager roles at OQ, Covestro, North Oil Company Qatar, and The HEINEKEN Company in 2020. Arnout also worked as a Software Implementation Consultant at PALLAS in early 2020. In 2019, they worked as a Software Implementation Consultant at Covanta and Black Cat Engineering & Construction W.L.L. Arnout also gained experience as a Software Implementation Consultant at Enbridge in 2018. This extensive work experience showcases Arnout's expertise in software implementation, project management, and customer success.

Arnout Tombrock's education history includes the following:

From 2012 to 2016, Arnout attended Delft University of Technology and obtained a degree in Ingenieur (Ir.) / Master of Science (MSc) in Aerospace Materials and Structures: Structural Integrity.

Prior to that, from 2008 to 2012, Arnout also attended Delft University of Technology and completed a Bachelor of Science degree in Luchtvaart- en ruimtevaarttechniek / Aerospace engineering / Aeronautical engineering.

In addition to their formal education, Arnout has obtained several certifications. These include being Totango Certified Success Manager from Totango (obtained year not specified), Professional Scrum Master I (PSM I) from Scrum.org (obtained in April 2022), Mastership in Customer Success from Winning by Design (obtained in March 2022), and a Design Thinking course from Mindsweepers (obtained in January 2020).

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