Rich Miller is a highly skilled IT professional with extensive experience in desktop engineering and systems support. Currently serving as a Senior Systems Engineer at CME Group, Rich specializes in end-user-focused solutions, leveraging expertise in InstallShield's Admin Studio Suite, Visual Basic, and PowerShell scripting. Previous roles include Desktop Services Level III at Emdeon and various engineering positions at CME Group and Accenture, where Rich excelled in software deployment, troubleshooting, and creating software management infrastructures. With a strong background in both Windows and macOS environments, along with experience in hardware support and systems administration, Rich has consistently contributed to enhancing IT operations across multiple organizations. Rich holds a diploma in General Education from Batavia High School and attended Waubonsee Community College.
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