Giselle Nazar

Customer Support Representative at CMG

Giselle Nazar has worked in a variety of roles since 2008. Giselle began their career as an Intern at Banco de Desenvolvimento de Minas Gerais S/A - BDMG, where they analyzed and processed data and provided customer support to new entrepreneurs. From 2010 to 2014, Giselle worked as an Executive Assistant for Kindernothilfe e V., where they assisted the director, answered calls, promoted events and meetings, and managed administrative processes and payable accounts. From 2014 to 2016, Giselle was a Banking Manager at Mercantil do Brasil, where they defined sales strategies, managed a successful team, and tracked sales results and performances. From 2016 to 2017, Giselle worked as a Travel & Tourism Advisor for There We Go!, where they were responsible for planning trips, budgeting, purchasing tickets, booking hotels, and scheduling tours. Additionally, they developed customized itineraries and assisted clients during their trips. From 2017 to 2020, Giselle was a Bilingual Administrative Assistant and Executive Assistant at KBS Tax Service, where they translated meetings and documents, processed data and made reports using Quickbooks, and advised clients. From 2020 to 2021, Giselle worked as a Business Analyst Specialist and Bilingual Executive Assistant at Lupus Alimentos, where they were invited to create and develop the E-commerce page, managed and organized processes, and tested and supported improvements. From 2021 to 2022, Giselle was a Customer Support Specialist at Kiwi.com, where they provided direct assistance to final customers via phone call, email, or chat, and helped them with their travels. Currently, Giselle is a Customer Support Representative at CMG (Capital Markets Gateway).

Giselle Nazar obtained their Bachelor of Business Administration (BBA) from PUC Minas between 2011 and 2016, majoring in Administração e Negócios. Giselle also obtained a Técnica em Administração from Escola Técnica de Formação Gerencial between 2007 and 2009, majoring in Administração de Empresas. Additionally, they obtained the ELS certification from ELS Educational Services, Inc in January 2013 and the CPA10 certification from Ambima in June 2014.

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