Shareta Passingham

Customer Insights Lead at CMR Surgical

Shareta Passingham has a diverse work experience, starting in 2006 as a Teacher of Science at Parkside Federation. Shareta worked in this role until 2012. From 2015 to 2015, they returned to Parkside Federation as a Teacher of Science. Shareta then transitioned to the corporate sector and joined Cambridge Management Consulting Limited in 2016 as the Operations Director until 2018. In 2018, they moved on to CMR Surgical and held various roles, including Business Operations Associate, Customer Fulfilment Manager, and Senior Customer Success Strategist. Currently, they are working as the Customer Insights Lead at CMR Surgical, responsible for collecting and analyzing customer feedback to drive business improvement projects.

Shareta Passingham earned a BSc in Biochemistry from The University of Manchester from 1993 to 1997. Shareta then pursued a Doctor of Philosophy (PhD) degree in Biochemistry from the University of Cambridge from 1997 to 2000.

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Previous companies

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Timeline

  • Customer Insights Lead

    August, 2023 - present

  • Senior Customer Success Strategist

    April, 2021

  • Customer Fulfilment Manager

    March, 2019

  • Business Operations Associate

    September, 2018

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