Erika Moreira

Erika Moreira is currently working at Coaktion as a Customer Success Analyst Senior, focusing on managing Mid Market, Enterprise, and Key Accounts B2B Droz clients to increase LTV through upsell and cross-sell opportunities. Previously, Erika worked at Smart NX as a Customer Success Supervisor and Customer Success Manager, as well as at Delage Consultoria e Sistemas, e-Auditoria - Software de Auditoria Digital, and Eventoall Stands Ltda. Erika holds a Master of Business Administration - MBA in Communication and Marketing in Social Media from Estácio and a Bachelor's degree in Publicidade from Centro Universitário UniCarioca.