Abilio Oliveira

Abilio Oliveira is a QA Specialist at TUI since June 2022, with a background as an IT Business Analyst and Quality Assurance Specialist at Rangel Logistics Solutions from February 2018 to June 2022. In this role, Abilio documented software bugs, created user stories, tracked issues, and collaborated with development teams using tools like Jira and Trello. Abilio also managed product support ITSM tickets requiring advanced SQL queries and produced technical documentation in both Portuguese and English. Prior experience includes managing a restaurant, working as an Enterprise Sales Representative at NOS SGPS, and serving as a Technical Support Team Manager and Trainer at PT Contact. Abilio holds a degree in Information Systems Technician from Escola Alexandre Herculano, completed in July 2009.