Pradipto Basu

Pradipto Basu is an accomplished business leader with extensive experience in digital transformation and customer engagement across multiple industries. Currently serving as Vice President and EMEA Business Leader for Customer Engagement at Cognizant, Pradipto oversees initiatives related to Salesforce, Adobe, and contact center technologies, while also leading global industry engagements focused on AI in customer experience. Pradipto's previous roles include practice head of digital experience at Cognizant, head of digital business at Capgemini, and regional director at Tech Mahindra, showcasing a strong track record in sales management, digital strategy, and client relationship development. Pradipto holds an MBA from SPJIMR and a Bachelor’s degree in Electrical Engineering from Jadavpur University.