Mandi Duncan

Mandi Duncan is an experienced operations manager and technical support professional with a career spanning over a decade in IT and customer service roles. Currently serving as the ECSD Operations Manager at Cognosante since February 2020, Mandi previously held positions such as ECSD Weekend Supervisor and ECSD Support Services Team Lead. Prior experience includes roles at G Squared Wireless as a Tier 2 Wireless Help Desk Technician, and at Centerstone as an IT Procurement Analyst, among others. Mandi's educational background includes an A.A.S. in Computer Information Technology from Columbia State Community College and a degree from DeVry University. Mandi possesses a strong foundation in technical support, customer service, and team leadership, consistently demonstrating problem-solving and troubleshooting skills throughout a diverse professional portfolio.