Andrea Howland

Andrea Howland is an experienced Product Information Manager and Technical Writer with expertise in technical documentation and support across various industries. Currently serving at PayComplete since August 2018, Andrea has developed sales enablement content, created interactive documentation for support teams, and collaborated with cross-functional teams to enhance global product launches. Previous roles include Technical Writer at Weird Kid Software, Blue Cross and Blue Shield, and McDonald's, where Andrea focused on updating user manuals and creating documentation for diverse audiences. Andrea holds multiple degrees, including a Master of Science in Technical Communication and Information Design from the Illinois Institute of Technology, and has completed specialized training in Teaching English as a Foreign Language and Publishing.