Nicole Strickland is an experienced professional in implementation and professional services management, currently serving as an Implementation Manager at Collectly, Inc. since July 2024. Previously, Nicole was the Professional Services Practice Lead at Stampli, where significant growth in service practice and a 2% decrease in churn were achieved, alongside mentoring a team and managing relationships with over 300 customers. Prior roles include Professional Services Manager at Qualifacts, where a 99% customer satisfaction rate was maintained, and positions at IQVIA, Cerner Corporation, and United Talent Agency, showcasing a diverse background in client consulting, project management, and administrative support. Nicole holds a Bachelor of Business Administration from Belmont University.