Mark Lewis is an experienced support technical lead currently at Collibra, where responsibilities include managing complex support cases and customer escalations related to the Collibra SaaS Data Governance platform. Previous roles include senior technical support engineer at Altair, technical support engineer at CounterTack, and tier III support at Newforma, where expertise was developed in troubleshooting various products and systems. Mark also served as an enterprise solutions engineer at Dell and as a senior customer support specialist at NetScout Systems, tackling complex technical issues across various platforms. An educational background includes a Doctor of Law (J.D.) from Northeastern University School of Law and a Bachelor of Arts in Criminal Justice from Utica University.
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