Moira Camargo

Customer Care Lead at Colppy

Moira Camargo has a diverse work experience in customer care and operations coordination spanning over two decades. Moira most recently worked as a Customer Care Lead at Colppy, where they were responsible for providing excellent customer service. Prior to that, they were a Gerente de Atención al Cliente at MatchUP, where they specialized in international study solutions for students and ensured high levels of customer satisfaction. Moira also served as the Responsible for Operations at GiPA, overseeing quantitative and qualitative studies and managing the call center. Moira has held similar roles at WOWCX Argentina, Phonemetrix S.R.L., and Call Research SRL, where they honed their skills in customer experience and operations coordination. Moira's work experience demonstrates their expertise in customer care, operations management, and their ability to deliver exceptional results.

Moira Camargo obtained a Licenciatura en Sistemas degree from Universidad Caece Caba, where they completed 22 approved subjects from 1990 to 1995. Additionally, they have obtained several certifications. These include Customer Experience: Diseña la experiencia de tu cliente from Crehana in May 2023, Customer Experience (CX) from Coderhouse in June 2022, SQL from Coderhouse in March 2022, Design Thinking: Innovación Centrada en las Personas from Crehana in January 2022, Analisis de Datos con Power BI from Crehana in December 2021, Introducción a Power BI from Crehana in October 2021, SCRUM: Gestionando equipos de trabajo from Crehana in October 2021, Inglés Nivel Elementary from FLACSO in July 2021, Customer Insights: Modelo Operativo de NPS from Crehana in December 2020, and TALLER DE TÉCNICAS CUALITATIVAS APLICADAS from FLACSO in December 2020.

Links

Timeline

  • Customer Care Lead

    March, 2023 - present