Columbia Bank
Cameron Mitchell is an experienced professional in telephony services and technical support, currently serving as AVP, Telephony Services Manager at Umpqua Bank since July 2015. In this role, Cameron oversees daily operations of the Telephony team, utilizing ServiceNow Agile boards to manage work and maintain 2-week sprints. Cameron has contributed as a guest speaker at Cisco WebExOne events in 2023 and 2024, discussing Umpqua Bank's implementation of AI in the WebEx Contact Center. Previous experience includes roles as a Collaboration Engineer at Umpqua Bank, Technical Analyst at CliftonLarsonAllen, and Support Specialist at TROI IT Solutions, among others. Cameron holds a BS in Information Systems Security and a degree in Computer Network Systems from ITT Technical Institute.
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