Gerry W.

Gerry W. possesses extensive experience in customer care and service management, holding various leadership roles at notable companies such as Columbia Sportswear and Netflix. At Columbia Sportswear, Gerry W. advanced from Manager of Customer Care to Director of Customer Care, while also spearheading the Consumer First Initiative as a Business Owner. Previous experience includes serving as Director of U.S. Customer Service and Customer Service Manager at Netflix, as well as Senior Manager positions focused on TurboTax Technical Support and Customer Winback Strategy at Intuit. Gerry W. is currently pursuing a Bachelor of Science in Business Management at Northern Arizona University, having previously studied at the University of Phoenix from 2008 to 2010.