Mark Metz

Mark Metz is the current Senior Director of Ticket Operations at the Columbus Blue Jackets. Prior to their current position, Mark was the Director of Ticket Operations for the Portland Trail Blazers from October 2004 to May 2008. In their role with the Trail Blazers, Mark was responsible for modifying ticket operations procedures, working closely with sales and marketing departments to implement a loyalty rewards program, and redesigning the Select-A-Seat Open House event.

In 2008, Mark began working for the Columbus Blue Jackets as their Director of Ticket Operations. In this role, Mark was responsible for managing and implementing the conversion from Ticketmaster to the New Era/Paciolan ticketing system, including creating new ticket operations procedures, staff training, and reporting. Mark also oversaw a staff of 1 Director of Internal Ticketing, 2 Ticket Operations Managers, and 1 Ticket Operations Assistant. In addition, Mark provided training, leadership, and support for the team's 55 person sales and service staff.

Mark has been with the Blue Jackets since 2008 and in their current role as Senior Director of Ticket Operations since 2013. In this role, Mark is responsible for all aspects of ticketing for the Blue Jackets, including sales, service, and operations. Mark also oversees a staff of ticketing professionals and is responsible for providing training and development opportunities for their team.

Mark Metz's educational career would likely involve studying sports management at Bluffton University. Mark would likely focus on areas such as business, marketing, sales, entrepreneurship, advertising, and management.

Mark Metz reports to Marty Mulford, VP, Ticket Sales & Service. Some of their coworkers include Dani Nell - Director of Group Sales, Nate Bell - Director of New Business Development, and Don Sheldon - Director of Service and Retention.