Irma Torero

Irma Torero has a diverse professional background with over 25 years of experience in various leadership roles across multiple industries. Currently serving as a Banquet Server/Bartender/Leader at HHM Hotels since October 2007, responsibilities include managing banquet and catering operations along with overseeing a team of servers and vendor staff. Previous experience includes a tenure at Comcast from September 2011 to November 2022 as CX Care Operations Supervisor, where leadership of a social media support team and management of operations for 50 in-house and outsourced personnel were pivotal. Irma also contributed as a QA Analyst/Leader at Specialized Loan Servicing and as a Project Manager at Verizon, leading projects to successful completion and exceeding budget expectations. Educational qualifications include a Certificate in Project Management from Arapahoe Community College and a Bachelor of Business Administration in Business Administration, Management, and Operations from Zegel Ipae.