Shannon Dylan Barrid

Shannon Dylan Barrid has accumulated diverse experience in customer service and engagement, currently serving as a Customer Success Executive and previously holding roles as Lead Conversations Specialist and Conversations Specialist at CommVersion since October 2021. Prior experience includes a position as a Senior Voice Associate at Teleperformance, where responsibilities involved handling claims for JP Morgan Chase, and freelance work at FB Celebrations and Wizcraft International Entertainment Pvt. Ltd. Shannon also worked as a Customer Service Officer at IndiGo (InterGlobe Aviation Ltd) from March 2017 to May 2018. Educational qualifications include a Bachelor's Degree in Mass Communication/Media Studies from DBC Department of Management & Finance and a High School Diploma in Commerce from Indian English Academy School.