Partner Success Manager (norway)

Customer Service · Full-time · Denmark · Remote possible

Job description

Partner Success Manager (Norway)   About the position:    We are looking for a committed Partner Success Manager with passion for the Microsoft business solutions ecosystem to accelerate growth in Norway.   You will be an ambassador for Companial and Microsoft, responsible for partner onboarding, management and business growth (indirect). You will bring value to your partners thanks to your knowledge of Microsoft environment. Together with the Nordic PSM, and as part of Team Nordic you will further nurture and develop the Companial channel business in Norway. Located in Denmark, you will report to the Nordic Region Lead in Denmark and work closely with the team daily.   Communication is key and therefore it is important, that your Norwegean & English is business fluent in writing and speech. You will be working via online tools such as Microsoft Teams, chat, and e-mail. Next to this, our CRM tool is one of the most important management tools you will be working with. This is to keep track of leads, opportunities and reporting.

What you are going to do:

  • Engage with prospect partners about the value of Microsoft Business Applications portfolio;
  • Lead presentations, demonstrations and workshops around Dynamics 365 Business Applications;
  • Articulate the value proposition of Microsoft solutions in relation to the challenges, performance indicators, expectations and business needs;
  • Help the partner strategy by developing business, marketing and technical plans with managers within the COMPANIAL partner;
  • Engage the partner in Microsoft and COMPANIAL ecosystem by leveraging key tools and programs. You will establish and maintain governance processes, monitor the pace of business and report to the different entities;
  • Proactively coordinate execution of services and guide them in their partner journey;
  • Be the voice of the partner by escalating various alerts, blockers and resources needed;
  • Participate in events (or other actions of communication) with and for our partners;

About you:

  • Minimum of 5 years of experience in a similar role, with a focus on business applications;
  • Strong governance skills, including the ability to establish processes, monitor business pace, and report effectively;
  • Excellent coordination and execution skills for guiding partners in their journey;
  • Ideally if you have knowledge of the IT industry and the small and medium-size business sector, as well as of the Microsoft ecosystem and its “channels”;
  • Experience with Microsoft Business Applications (CRM, ERP, Power Apps) is a plus;
  • Experience at Microsoft or a Microsoft Partner is a huge advantage;
  • You speak Norwegan & English fluently and you have a University degree or a proven track record in the Microsoft Channel business.

What we offer:

  • A great role within an ambitious young company with attractive and innovative services;
  • Freedom, space for development, the business partners and responsibility are central;
  • You get the chance to participate in the further professionalization of our business processes;
  • We offer attractive employment conditions in a dynamic and collegial environment;
  • The PSM will be based in Denmark and will work most of the time from home office.