Nizar Al Qabbani

Nizar Al Qabbani has a diverse work experience spanning across various industries. Nizar is currently the Co-founder and Podcast Host at Loyalty Bl Arabi, the world's first podcast for loyalty in Arabic. In this role, they engage in insightful conversations with loyalty experts and business leaders from the GCC & MENA regions.

Prior to their current position, Nizar worked as a Senior Manager - Customer Success - Scaled Accounts at Salla E-Commerce Platform. Here, they led the Scaled Accounts Team and focused on fostering strong relationships, identifying growth opportunities, and providing tailored solutions to drive success for Salla's merchants.

Nizar also gained experience in product marketing as a CVM & Pricing - Product Marketing professional at Unifonic Inc. Nizar developed and implemented strategies to transform raw data into business insights, collaborating with senior management and various internal stakeholders.

In their role as a Loyalty and Value Added Services Manager at Umniah, Nizar played a crucial role in developing loyalty and retention plans for the company. Nizar also led cross-functional teams to execute campaigns, worked closely with vendors and service providers, and made significant contributions to enhancing the customer experience and increasing revenues.

Prior to Umniah, Nizar served as an Account Director - Loyalty Solutions at Dsquares, where they played a key role in managing accounts and implementing loyalty solutions. Nizar also gained experience as an Account Manager at QANAWAT - FZ, L.L.C and as a Sr. Marketing Executive at TIMWE.

Nizar's career in the loyalty and marketing field started at Orange Jordan, where they served as a Marketing Expert in the Consumer Marketing Division. Nizar then joined Umniah, initially as a Customer Care Representative in the Call Center Department, later moving on to roles as a Loyalty & Retention Senior Officer and a Senior VAS Officer in the Data & Value Added Services Division.

Overall, Nizar Al Qabbani has a wealth of experience in loyalty, customer success, marketing, and product management, with a proven track record of driving success and enhancing customer experiences.

Nizar Al Qabbani obtained a Bachelor's degree in Actuarial Science from the University of Jordan, completing their studies from 2003 to 2007. In addition to their formal education, they have obtained numerous certifications in various fields. These certifications include becoming a Certified Loyalty Marketing Professional™ from The Loyalty Academy in December 2021, completing the Data Analysis with R Programming certification from Google in July 2021, and obtaining the Google Data Analytics Capstone, Google Data Analytics Professional Certificate, Problem Solving Using Computational Thinking from the University of Michigan, and several other certifications from Google in 2021. Prior to this, they obtained the Digital Loyalty Associate Certification from SaaSquatch, completed a Masterclass on Customer Loyalty from Udemy, and acquired the Telecoms Mini MBA certification from Coleago Consulting, among others. It is evident that Nizar Al Qabbani has continuously pursued further education and skill development in various domains.